Griffin Farm Equipment

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Griffin Farm Equipment

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    Shipping & Returns

    We want to make everything easy.

    Shipping & Delivery


    At Griffin Farm Equipment, we take great care in shipping your order. Most orders are shipped parcel delivery, with the options of ground or air services.. Please note we are not responsible for incorrect or incomplete addresses. Please double check your shipping information before submitting your order.


    Orders are shipped daily Monday - Friday with the exception of major holidays. 
    Orders placed Friday, Saturday, or Sunday will be shipped the following Monday (Friday orders will usually ship same day unless they are placed too late to make it into our daily pickup). 


    Orders are shipped via UPS Ground Service should arrive within 2-4 days in western states, and 5-8 days in eastern states.


    Occasionally, we determine small, lightweight orders are cheaper and will arrive sooner when shipped via U.S. Postal Service Priority or FedEx Flat Rate instead of UPS Ground. When we make this determination, we will amend your order to ship via U.S.P.S or FedEx. and will issue a credit to your card for the difference in shipping cost.


    If, after placing an order, you wish to change delivery method, please call us ASAP at (860) 413-3725. We will make every effort to accommodate you.



    Returns & Replacements


    All sales are final. However, it is very important to Griffin Farm Equipment that you are completely satisfied  with our products. Accordingly, we guarantee your shipment arrive in excellent condition at the address you provided at check out. Griffin Farm Equipment cannot be held responsible for orders returned to us because of incorrect, invalid or incomplete addresses. If you are not completely satisfied with your order call us at (860) 413-3725.



    RETURN & EXCHANGE POLICY


    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 


    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 


    To start a return, you can contact us at returns@griffinfarmequipment.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 


    You can always contact us for any return question at returns@griffinfarmequipment.com or by calling (860) 413-3725.



    Damages and issues 


    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.



    Exceptions / non-returnable items 


    Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 


    Unfortunately, we cannot accept returns on sale items or gift cards.



    Exchanges 


    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.



    Refunds 


    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.



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    Griffin Farm Equipment

    50 Griffin Rd East Granby CT 06026

    (860) 413-3725

    Copyright © 2025 Griffin Farm Equipment - All Rights Reserved.

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